Frequently Asked Questions

Here you will find the answer to the most frequent questions.

If you don't find yours, don't panic, you can send us a message via the contact form. We will answer you as soon as possible.

What are the compatibilities of the iKinesis application

iKinesis is compatible with Android (9.0+) and iOS (11.0+)

What is iKinesis®?

iKinesis is a running application that can analyse your technique from a single sensor to help to limit the risk of injuries and to improve your performance. 

iKinesis is a virtual coach that will supervize you in real time and after/before your run in order to optimize your experience. 

What are the specifications of iKinesis application ? 

All measurements and parameters analyzed by iKinesis are fully personalized to you and your profile. 

iKinesis is able to : 

- reproduce your lower limb movement in 3D
- Analyse your kinematics 
- Analyse your pronation
- Interpret your technique 
- Determine the area stressed by your technic
- Provide you exercices to limit the risk of injury
- Supervize your effort in real time.

iKinesis calculates : 

- Speed in real time without GPS data
- Distance without GPS
- Energy expenditure
- Cadence
- Contact time
- Flight time
- Foot attack
- Leg stiffness
- Duty factor
- Impact force

How does the iKinesis application work?

The application works ONLY when connected to a Kapsule sensor. If you don't have a Kapsule, you can purchase one at

How to remove and insert the sensor in his holder?

To insert the sensor in its holder: place the sensor with the K facing up in the holder with the K facing down and push until a click. 

To change the holder: grab the two wings and spread them by pushing on the K of the support with your thumb.

How to turn the Kapsule on/off?

The sensor can be powered on by pressing the power button for 2 seconds, and it can be turned off by pressing the power button for over 3 seconds. During that, the LED will give a clear indication by its LED patterns.

The Kapsule turns on but I can’t connect to it, What’s going on?

To operate properly, the battery level must be sufficient. If the LED goes out (fade out) immediately after being turned on, the battery level is too low. Please charge the battery with the provided cable. 

If the light is green, blinking every 2 seconds and you cannot connect it to the application, it is possible that the Kapsule is paired to another phone. Make sure to close the iKinesis application on the other phones and restart the Kapsule. 

Does the Kapsule turn itself off?

The Kapsule doesn’t turn itself off but has a power-saving mode. 

In power-saving mode, The Kapsule will turn off the signal pipeline and BLE connection, put the MCU in a sleep state to ensure minimum power consumption. In this state, The Kapsules cannot be discovered by your phone.

The default time thresholds to enter power saving mode is set to 10 min in advertisement mode and 30 min in connection mode. 

The Kapsule will exit power-saving mode when:
- Power button is pressed
- Acceleration is detected

Once the Kapsule enters power-saving mode, you can wake it up by pressing the power button or simply shaking it.

How to reset the Kapsule ?

In case of firmware failure and the sensor cannot respond to any operations defined in the firmware, a hardware reset function is necessary.

Follow the steps below to reset the v2 sensor:

1. Press and hold the power button for a minimum of 11 seconds and then release.

2. Power on the sensor again by pressing the power button for 2 seconds.

What does mean the led status? 
How to charge the Kapsule ? 

Connect the Kapsule with the supplied micro-USB cable. To power this micro-USB port, an adapter of 5V/300mA is enough.

Is the Kapsule waterproof? 

Yes, the Kapsule is waterproof. Its IP rating is 68.
This means that you can use it under 1m of water for 1 hour.

I ran in the mud, how can I wash the Kapsule?

For washing the micro-USB port, you can use a soft toothbrush with water avec carefully.
The holder is painted. To clean you can use a damp clothes.

What are the battery specifications?

The battery is a rechargeable coin LIR2032. The battery life is up to 6 hours in continuous use. 

How much does the Kapsule weigh?

The Kapsule (sensor + holder) weight is 15g. 

What are the minimum resources required for the best performance of iKinesis?

The Kapsule needs Android OS 11.0 or above, iOS 11.0 or above, and Bluetooth 5.0 devices. Otherwise, we cannot ensure the proper functioning of iKinesis.

I can read KO on the battery information of my Kapsule in the application, What does this mean?

This means that your Kapsule is not connected to your device. If your Kapsule is on, check that the bluetooth of your device is also activated. If so, turn off and on your Kapsule. If your problem is still not solved, you can try to synchronize the Kapsule again by deleting it first.